Air Conditioner Cover

We operate a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To make a return, you can contact us at the following address: dacover.team@gmail.com . Please note that returns should be sent to the following address

If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items returned without a prior return request will not be accepted.

You can always contact us for any return related questions at dacover.team@gmail.com .

Damages and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item, so that we can assess the issue and make it right.

Exceptions or non-returnable items
Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please feel free to contact us with any questions or concerns about a specific item.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges
The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for a new item.

14-day reflection period in the European Union
Notwithstanding the above, if the goods are shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without giving any reasons. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if your refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please keep in mind it can take some time for your bank or credit card company to process and post your refund too.
If more than 15 business days have passed since your return was approved, please contact us at dacover.team@gmail.com.

We offer FREE express shipping to the United States, United Kingdom, and Canada, as well as international shipping worldwide. Orders take 1-2 business days to process before shipping. Once your order has been shipped, the estimated delivery time is:
6 to 12 business days (varies by country).
All orders come with a tracking number, which you will receive when we ship your order.
All orders can be tracked on our website, using the tracking number received by email.
*Please note that while the majority of our customers receive their orders within the specified 6-12 business days, actual delivery times may vary depending on your location, shipping method selected, and external factors such as customs processing.